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Privacy Policy

Who we are

Our company name is Rockin’ Good Health, LLC, and our website address is https://rockingoodhealth.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our contact-us page collects first name, last name, email address, and phone number. We collect this information in order to respond to your issue or question, and to follow-up with you in the future.

Our client intake form, sent to clients by email, collects additional personal information including birth date, address, and some medical information. The state of Pennsylvania requires that we maintain records of all massage sessions, for all clients. The purpose of this additional information is to meet state regulations, and to provide for a safe massage experience.

When you purchase a product from our online store, we collect payment, shipping, and billing address information. We do NOT maintain any of this data in our client database; it is collected only for the purpose of order fulfillment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We embed forms for appointment booking, and gift certificate purchasing, from Massage Book. Please refer to their privacy policy at massagebook.com.

Who we share your data with

The only 3rd parties with whom we share your data are those required for:

  • retaining data in our client databases (Massage Book)
  • computing USPS postage for online purchases (USPS)
  • completing online purchases (Square, PayPal)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Client data, gathered in our contact-us form online, and our client intake form, is retained indefinitely.

Credit card and other data collected to complete an online purchase is not retained by our website.

What rights you have over your data

If you have an account on this site, have left comments, or have submitted information to our client database, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Client data are collected in our client database, maintained by a 3rd-party vendor, Massage Book. You should refer to the Massage Book privacy policy, available at massagebook.com, to determine their use (if any) of your data.

Additional information

What third parties we receive data from

We may work with 3rd party vendors who provide us with contact information, for the purpose of developing clients. An example of such a vendor is Fanbank (fanbank.com). We endeavor only to work with 3rd party sources who identify Rockin’ Good Health in their lead capture information, so you will know in advance that your information is being shared with us.